Terms of service
Overview
This website is operated by My Hardware Store. Throughout the site, the terms “we,” “us,” and “our” refer to My Hardware Store. We offer this website, along with all information, tools, and services available from it, to you—the user—conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By accessing our website and/or purchasing products from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and content contributors.
Please read these Terms of Service carefully before using our website. By using any part of the site, you agree to be bound by these Terms. If you do not agree to all of the terms and conditions of this agreement, you may not access the site or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the current My Hardware Store website will also be subject to these Terms. The most current version of the Terms can be reviewed at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates on our site. Continued use of the site after any changes are posted constitutes your acceptance of those changes.
1. Online Terms
By using this site, you confirm that you are at least the age of majority in your jurisdiction, or that you are of legal age and have given us consent to allow your minor dependents to use the site.
You may not use our products or services for any illegal or unauthorized purposes, nor may you, while using the Service, violate any applicable laws, including copyright laws.
You must not transmit any worms, viruses, or malicious code. A breach of any of these Terms will result in immediate termination of your access to our Services.
2. General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason. You understand that your content (excluding credit card information) may be transferred unencrypted and may involve:
- Transmission over various networks;
- Changes to conform to technical requirements of connecting networks or devices.
Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without express written permission from My Hardware Store.
3. Accuracy, Completeness & Timeliness of Information
We do not guarantee that the information on this site is accurate, complete, or current. The content is for general information only and should not be relied upon without consulting more accurate sources.
The site may contain historical information which may not be current and is provided for reference only. We reserve the right to modify site content at any time but are not obligated to update any information. It is your responsibility to monitor changes.
4. Modifications to the Service & Pricing
Product prices are subject to change at any time without notice. We reserve the right to modify or discontinue any part of the Service without notice. My Hardware Store shall not be liable for any changes, suspensions, or discontinuances.
5. Products or Services
Certain products or services may be available exclusively online and may have limited quantities. All returns and exchanges are subject to our Return Policy.
While we strive to display product colors and images as accurately as possible, we cannot guarantee that your device's display will represent colors precisely.
We reserve the right to:
- Limit sales to any person, region, or jurisdiction;
- Limit quantities of products;
- Modify descriptions or pricing without notice;
- Discontinue any product at any time.
We do not guarantee that products or services will meet your expectations or that service-related errors will be corrected.
6. Billing & Account Information
We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per account, or per order. This may include orders using the same account, credit card, or billing/shipping address.
You agree to provide accurate and current account information and to promptly update it so that we can complete transactions and contact you if necessary.
Please refer to our Returns Policy for details on returns and exchanges.
7. Optional Tools
We may provide you with access to third-party tools that we neither monitor nor control. These tools are provided “as is” and “as available” without any warranties or endorsements.
Your use of optional third-party tools is at your own risk, and you should review and agree to their respective terms.
Any new features or services introduced on the site will also be subject to these Terms.
8. Third-Party Links
Certain content, products, or services on our site may include materials from third parties.
We are not responsible for examining or evaluating the content or accuracy of third-party websites and disclaim all liability for materials or services offered by third parties. Please review their policies and practices carefully before engaging in any transactions.
9. User Comments, Feedback & Submissions
If you send us creative ideas, suggestions, proposals, or other content (collectively, "submissions"), you agree that we may use, edit, copy, publish, distribute, and otherwise use them at any time, without restriction or obligation to you.
We are not obligated to:
- Keep any submission confidential;
- Compensate you for any submission;
- Respond to any submission.
We reserve the right to monitor, edit, or remove content that we determine to be unlawful, offensive, threatening, libelous, defamatory, or otherwise objectionable. You agree your submissions will not infringe on third-party rights or contain harmful content.
10. Personal Information
Your submission of personal information through the site is governed by our Privacy Policy, which explains how we collect, use, and protect your data.
11. Errors, Inaccuracies, and Omissions
Occasionally, our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, availability, or other content. We reserve the right to correct any such errors and to modify or cancel orders if any information is inaccurate—at any time and without prior notice (even after an order has been submitted).
We are under no obligation to update or clarify any information on the site unless legally required. Any dated information should not be interpreted as current unless explicitly stated.
12. Prohibited Uses
You are strictly prohibited from using the website or its content for any of the following:
- Any unlawful purpose;
- Soliciting others to engage in illegal acts;
- Violating international, national, regional, or local laws and regulations;
- Infringing upon our intellectual property or the rights of others;
- Harassing, abusing, insulting, harming, defaming, intimidating, or discriminating against individuals or groups;
- Submitting false, misleading, or fraudulent information;
- Uploading or transmitting viruses, worms, or malicious code;
- Harvesting or collecting personal data of other users;
- Engaging in spam, phishing, or deceptive online practices;
- Using the site for any obscene, vulgar, or immoral purpose;
- Interfering with the security or functionality of the website or related systems.
We reserve the right to terminate your use of our services if you violate any of these prohibited uses.
13. Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our website or services will be uninterrupted, secure, or error-free. All services and products are provided “as is” and “as available” without any express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement.
My Hardware Store shall not be held liable for any direct, indirect, incidental, punitive, or consequential damages—such as loss of profits, data, or use—arising from your use of the website or any products or services, to the maximum extent permitted by applicable law.
14. Indemnification
You agree to indemnify, defend, and hold harmless My Hardware Store, its affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, employees, and interns from any claim or demand (including reasonable legal fees) made by any third party due to your breach of these Terms or your violation of any law or third-party rights.
15. Severability
If any provision of these Terms is deemed unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent allowed by law. The unenforceable portion will be considered severed from the Terms, and the remaining provisions will remain valid and enforceable.
16. Termination
These Terms of Service remain in effect unless terminated by either you or My Hardware Store. You may terminate them at any time by notifying us that you no longer wish to use our services.
We may also terminate this agreement at any time without notice if we believe you have violated any of these Terms. Any obligations or liabilities incurred before termination shall survive the termination.
17. Entire Agreement
These Terms of Service, along with any policies or operating rules posted by us on the site, constitute the entire agreement between you and My Hardware Store, superseding all prior or contemporaneous communications, proposals, and agreements—whether oral or written.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
18. Governing Law
These Terms of Service and any related agreements under which we provide services are governed by and construed in accordance with the laws of the United Kingdom.
19. Changes to Terms of Service
You may review the most current version of these Terms of Service at any time on this page. My Hardware Store reserves the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of the website after any changes are posted constitutes your acceptance of those changes.
20. Contact Information
For any questions regarding these Terms of Service, please contact us at:
Email: contact@myhardwarestore.co.uk
Phone: +44 12 7463 0070