Privacy policy

This Privacy Policy outlines how My Hardware Store ("Company," "We," "Us," or "Our") collects, uses, and discloses your information when you use our services. It also explains your privacy rights and how the law protects you.

By accessing or using our website and services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation
Capitalized words have meanings defined under the conditions below. These definitions apply regardless of whether they appear in singular or plural form.

Definitions

  • Account: A unique profile created for you to access our services.
  • Company: Refers to My Hardware Store.
  • Cookies: Small files stored on your device that contain data about your activity on the website.
  • Country: United Kingdom
  • Device: Any internet-connected device (e.g., smartphone, tablet, laptop) used to access our services.
  • Personal Data: Any information that can identify an individual.
  • Service: Refers to the My Hardware Store website.
  • Service Provider: Third-party entities that help deliver, improve, or support our service.
  • Usage Data: Information automatically collected when you use our site (e.g., IP address, browser type, page visit duration).
  • Website: My Hardware Store, accessible at https://www.myhardwarestore.co.uk
  • You: The individual or organization using the service.

2. Information We Collect

2.1 Personal Data
When you use our services, we may collect personally identifiable information such as:

  • Email address

2.2 Usage Data
Collected automatically and may include:

  • Your device’s IP address
  • Browser and device type
  • Pages visited, date/time of visits, and time spent on pages
  • Diagnostic and crash data
  • Location data if enabled on your device

3. Cookies and Tracking Technologies

My Hardware Store uses cookies and similar technologies like beacons and scripts to track usage and improve our service.

Types of Cookies We Use

  • Necessary (Session Cookies): Required for basic site functions.
  • Cookies Notice Acceptance (Persistent Cookies): Remembers if you’ve accepted cookies.
  • Functionality Cookies (Persistent Cookies): Stores user preferences for a personalized experience.

You may disable cookies via your browser settings, but some features may not function properly.

4. How We Use Your Personal Data

We may use your information to:

  • Operate and maintain the website
  • Manage your account and orders
  • Contact you for updates or customer service
  • Send promotional content (if consented)
  • Fulfill contractual obligations
  • Analyze trends and improve the service
  • Comply with legal obligations
  • Conduct business transactions (e.g., merger or acquisition)

5. Sharing Your Personal Data

We may share your data:

  • With Service Providers for operational support
  • During business transfers (e.g., mergers or sales)
  • With affiliates who are required to follow this Privacy Policy
  • With business partners for promotions or offers
  • With other users, if you choose to post in public areas
  • With your consent, for specific purposes

6. Data Retention

We retain your personal data only as long as needed to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Usage Data may be retained longer when used for security or service improvement.

7. International Data Transfers

Your information may be transferred and stored outside your jurisdiction. We take all reasonable steps to ensure your data is handled securely and in accordance with this Privacy Policy.

8. Your Data Rights

You have the right to:

  • Access your personal data
  • Correct or update your information
  • Request deletion of your data
  • Withdraw consent at any time

Requests can be made via your account settings or by contacting us directly. Note: We may retain certain information where required by law.

9. Disclosure of Your Information

9.1 Business Transfers
In the event of a business merger or acquisition, your information may be transferred.

9.2 Legal Requirements
We may disclose personal data if required to:

  • Comply with legal obligations
  • Protect My Hardware Store’s rights or property
  • Prevent fraudulent or illegal activities
  • Ensure safety of users and the public
  • Defend against legal claims

10. Data Security

We implement commercially acceptable methods to safeguard your data. However, no method of online transmission or storage is 100% secure. We cannot guarantee absolute security.

11. Third-Party Services

Third-party service providers may collect and use your data in accordance with their own privacy policies. For example:

12. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from minors. If you believe your child has provided us with personal data, contact us and we will delete it promptly.

13. External Links

Our website may contain links to other websites not operated by My Hardware Store. We are not responsible for the content, privacy, or practices of third-party sites.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. You will be notified of major changes via email or a notice on our website. Updated policies take effect when posted.

15. Contact Us

We’re here to help. If you have questions about this Privacy Policy or your data rights, please contact us:

Address: 513 Otley Rd, Bradford BD2 4QL
Phone: +44 12 7463 0070
Email: contact@myhardwarestore.co.uk
Website: https://www.myhardwarestore.co.uk