FAQ's

1. Why should I choose My Hardware Store?
   At My Hardware Store, we offer high-quality products at prices that are significantly more affordable than many competing brands. Our commitment lies in crafting innovative, reliable tools designed to meet your needs and exceed your expectations.

2. When will I receive my order after placing it?
   We dispatch orders through trusted courier partners. Most orders are delivered within 1 to 3 business days. Please note that delivery times may be affected by public holidays or unforeseen events such as national emergencies.

3. I have feedback or an issue with a My Hardware Store product — how can I contact you?
   We’re here to help! If you have feedback or experience any issues with your purchase, please contact our support team:

📞 Phone: +44 12 7463 0070
📧 Email: contact@myhardwarestore.co.uk

All purchases are backed by a 30-day return and exchange policy, so don’t hesitate to get in touch with us.

4. What are your support hours?
   Our customer support team is available Monday to Saturday, from 10 AM to 6 PM. If you reach out outside these hours, feel free to leave a message — we’ll respond as soon as we’re back online.